Frequently asked questions

Item can be returned by mail within 30 days from the date of delivery Steps for return 1. Pack items in shipping box 2. Include shippng invoice, confirmation email, and reason for return *** Malcolm Maven will not be resposible for reimbursing customers for items that are damaged, lost, or stolen 3. Attach the prepaid shipping label to the top of the package and drop it off at a USPS location 4. Once item is recieved at our warehouse, please allow 7-10 business days to process your return. You will recieve a confirmation email upon completion of return Please note, select items may be non refundable/returnable.

Tracking number will be provided via email after transaction is processed and shipped

At Malcolm Maven our top priority is the safety and health of our customers and employees. We ask to allow 2-3 business days of extended processing time to cope with the challeges presented by Covid-19

Unfortantely, Malcolm Maven does not currently ship internationally

Please allow 1-2 business days for processing and 5-7 business days for shipping